, Block E, Megan Avenue 1, 189, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia.

Functional Management Programs

Course TitleDuration (Day)

General Management

Creative Working-
Effective People-
Executive Development Program-
Fundamentals of Total Quality Management-
Global Management for Today’s Managers-
How to Lead and Manage Change with Impact-
Infusing Innovation & Creativity in the Organisation-
Managing Meetings that Get Results-
Occupational Safety & Health Management (OSHA)-
Quality Management Systems: ISO 9001-
Quality Management Systems: ISO 9001 Internal Quality Audit-
Safety & Health Awareness at the-
Strategic Management-
The Art of Delegating Work and Responsibility-
The Enterprising Manager – Key Competencies Every Manager Should Have-
The Multicultural Workplace-

Operations Management

Branch Management Development-
Developing Managerial Competence-
Logistics Management-
Occupational Safety & Health-
Project Management Training Course-
Supply Chain-

Communication & Customer Service

Achieving Customer Satisfaction Through Service Excellence-
Business and Corporate Communication-
Business Communication Skills: Written and-
Business Ethics-
Cadangan Kursus Kesopanan and Perhubungan Pelanggan Berkuality-
Contingency Planning: The Role of Communication-
Customer Experience Extraordinaire-
Effective Communication Skills-
Effective Corporate Communication-
English Skills for Improved Customer Service-
Gaining Competitive Edge Through Effective Customer Service Strategies-
People partnership-
Presentation Skills-
Professional Selling Skills-
Public Relations & Corporate Imaging: The Principles of PR-
Quality Customer Excellence-
Reporting Styles and-
Technical Report Writing: Write Technically Right for Managers &-
Telephone Etiquette & Techniques-
Writing Effective Reports-

Marketing, Sales & Telemarketing Skills

Effective Sales Negotiations-
Essential Marketing & Sales Skills for Managers-
High Impact Telemarketing Skills-
Managing A Sales Team for Effective-
Marketing & Sales for Non-Marketing Managers-
Sales & Marketing Accelerated-
Secrets to Unlimited Market Opportunities-
Selling & Marketing with a Financial Perspective-
Strategic Marketing Planning for Products and-
Sun Tze Applied - Sales & Cust Service-
Telesales management-

FINANCE – Financial Management

Accounting & Finance for Non-Finance Executives-
Accounting Made Easy-
Advance Investment Management-
Basic Investment Management-
Budgeting for Profit Planning and Control-
Corporate Finance-
Corporate Financial Analysis and-
Corporate Fraud & Auditing-
Corporate Risk Management-
Effective Accounting Records-
Finance Mastery for Non-Finance Managers & Executives-
Financial Accounting Appreciation-
Financial Analysis-
Financial Analysis for Non-Finance Executives-
Financial Literacy-
Financial Reporting-
Investment Based on Fundamentals Analysis-
Managing Your Company Receivables-
Mergers and Acquisitions-
Portfolio Management-
Projects Appraisals-
Strategic Financial Management-

Human Resource Management

5S – Membina Persekitaran Yang Berkuality-
Assessment, Appraisal and Ranking of People Potential-
Competent Clerical development-
Deep Impact Presentation-
Domestic Inquiry Procedures-
Effective Coaching and Counseling-
Effective Disciplinary Procedures-
Effective Discipline and Grievance Handling-
Human Resource Management for Managers-
Interviewing Techniques-
Introduction Programme for New Non-Executives-
Managing and Planning Work Successfully-
Managing People Skills-
Measuring the Productivity Through the Impact of Job Performance and Training-
Process Dynamics & Consulting Skills for HR Professionals-
Professional Trainer-
Termination of Employment-
Train the Trainer-
Triple "T" Train the Trainer (Instructional Techniques)-
Understanding Labour Laws-

Administration & Secretarial Skills

Essential Skills For Personal Assistant and Office Secretary-
A Clerical Development Programme-
Better Spoken English for Secretaries and Administrative Assistants-
Business Writing Skills for Secretaries and Administrative Assistants-
Developing Supervisory Skills for Higher Productivity-
Improving the Quality of Work Performance of your Supervisors-
Line Leadership Development Program (6 days)-
More Than Just Admin-
SIA – Supervisors in Action-
Skills for Supervisory Management-
Supervisors as Facilitator & Activators in a Teamwork Environment-
The Secretary in Management Today-

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